Privacy Policy

1. Overview

Outearn, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use outearn.ai and related services.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you register.
• Professional Information: Resume content, job targets, work history, and other career-related data you provide.
• Usage Data: How you interact with the platform, including Drill session results, scores, and coaching activity.
• Payment Information: Credit card and billing details processed securely through Stripe. Outearn, LLC does not store full payment card data.
• Device and Log Data: IP address, browser type, device identifiers, and usage logs.

3. How We Use Your Information

We use your information to:

• Deliver and improve the Outearn platform and coaching experience
• Send SMS coaching messages via our AI coach (with your consent)
• Process payments and manage your subscription
• Communicate with you about your account, product updates, and support
• Analyze usage to improve product performance

4. SMS Communications

If you opt in to SMS messaging, your phone number is used solely to deliver coaching messages from Outearn. We do not sell or share your phone number with third parties for marketing purposes. You may opt out at any time by replying STOP.

5. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who help us operate the platform, including Stripe (payments), Twilio (SMS), and cloud infrastructure providers. These parties are contractually obligated to protect your data.
• AI Services: Anonymized or aggregated content may be processed by third-party AI providers (including Anthropic and OpenAI) to deliver coaching features.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of Outearn, LLC or its users.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us at [email protected].

7. Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

9. Children's Privacy

Outearn is intended for users 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us immediately.

10. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice.

12. Contact

For privacy-related questions or requests, contact us at [email protected].